Complaint & Grievances
The channels through which shareholders and investors can raise complaints and grievances directly with Saif Group, and escalate to the SECP if needed.
How to lodge a complaint or grievance
Shareholders and investors can lodge complaints and grievances directly with the Group's Company Affairs team. Include the company concerned, your folio/CDC account and a clear description of the matter. We acknowledge every grievance promptly and route it to the relevant company secretary for resolution.
Email c.a@saifgroup.com →
Kashmir Commercial Complex, 3rd Floor, Fazal ul Haq Road, Blue Area, Islamabad, 44000 Pakistan
In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained by the SECP.
Reach us across Pakistan
Islamabad — Head Office
Kashmir Commercial Complex, 3rd Floor, Fazal ul Haq Road, Blue Area, Islamabad, 44000 Pakistan
c.a@saifgroup.comPeshawar — KPK (Registered Office)
APTMA House, Tehkal Payan, Jamrud Road, Peshawar
c.a@saifgroup.com